LILYANDLITTLE TERMS & CONDITIONS
LilyAndLittle Wedding Stationery Terms & Conditions
Please carefully read the following Terms and Conditions before placing an order with LilyAndLittle for Wedding Stationery.
These Terms and Conditions apply to any contract between us for the services and goods to you. An agreement of our quote will take place once an order has been placed and a 50% non-refundable deposit has been paid. At this point a contract will come into existence between you and us. If you decline to accept these Terms and Conditions LilyAndLittle will not be able to fulfil any goods or services to you.
LilyAndLittle reserves the right to change these Terms and Conditions at any time. These changes will come into effect as soon as they are added to the website.
All orders placed with LilyAndLittle will be subject to these Terms and Conditions. LilyAndLittle reserves the right to cancel an order at any stage.
Price estimates and payments
Once the price estimate has been approved LilyAndLittle will require a non-refundable deposit of 50% prior to any design work being undertaken. An invoice will be sent by LilyAndLittle. The second and final payment will be due on approval of the digital proofs before printing can commence. If there is any delay in delivery as a result of late payment, LilyAndLittle cannot be held responsible.
Any quotations requested will be valid for a maximum of 3 months from date of issue.
On occasion, LilyAndLittle may offer special pricing to customers, for example 'Wedding Show Prices'. Where customers have received pricing from attending a wedding show which LilyAndLittle has exhibited at, any pricing will only be valid for 3 months from the date of the show.
A time-scale will be put together for you, this will show in stages how your order will progress and clearly state when each payment is due.
It is important to inform LilyAndLittle if you are unable to work to the time-scale regarding copy, approving proofs/artwork and providing feedback, as this may result in a delay to your order.
Digital proofs and the final artwork are sent via email and are watermarked to protect LilyAndLittle’s intellectual property. Great care is always taken to ensure all information is accurate, however, the client has responsibility to thoroughly check layout, copy, spelling, information and grammar. If designs are approved by the client with type errors and are subsequently printed, LilyAndLittle take no responsibility and will not be liable for any resulting cost. Any replacements will be charged in full. It is therefore essential to check spelling and wording thoroughly before approving any design.
Please note that the colour that appears on your computer screen will differ from the printed colour.
We allow for up to three amendments when checking digital proofs in order to ensure timescale is not compromised. Thereafter any further amendments will be charged at £10 each.
Minimum quantity for orders
There is a minimum order of 20 (per item) due to the time involved in creating the artwork.
For bespoke stationery the minimum order is also 20, plus a £20.00 design fee.
It is advisable to order all wedding stationery at the same time to avoid any additional delivery costs and also to factor in when placing your order, a few spares in case of handwritten errors.
If you wish to split your order, we reserve the right to remove any quantity discount offered and you will be charged £4.95 for the delivery of any additional packages.
Delivery and costs
Everything will be packaged with the utmost care. Orders will be sent by Royal Mail Tracked 24, which will require a signature upon delivery. The cost of UK delivery will be included within your quote.
A delivery date and delivery address will be confirmed with you before your stationery is posted. LilyAndLittle is not liable for any missing invitations and proof of postage will be obtained where possible.
Cancellation of order
Any orders cancelled prior to printing will be refunded in full any amount paid less the non-refundable deposit. However, once proofs have been approved and sent to print, the full amount will be charged. LilyAndLittle cannot be held responsible for any loss or damage to your order once it has been dispatched.
LilyAndLittle will not be liable or responsible for any failure to fulfil our obligations under these Terms and Conditions that is caused by an act or event beyond our reasonable control. If such an event occurs, we will contact you as soon as possible to notify you and arrange a new time-scale and delivery date.
All stationery artwork, illustrations and designs are copyright of LilyAndLittle. They may not be reproduced in any form without prior permission from LilyAndLittle. Any improper or illegal use of the stationery, artwork illustrations or designs will be pursued.
It is the clients’ responsibility to get permission to reproduce any copyrighted material, such as the words of hymns or poems which are to be featured in the stationery.
LilyAndLittle reserves the right to use any stationery created for you to promote products and services. However, we will never share your contact details with third parties.
These Terms and Conditions are between you and LilyAndLittle. No other person shall have any rights to enforce any of its terms, whether under the Contracts (Rights of Third Parties) Act 1999 or otherwise.
These Terms and Conditions (and any non-contractual obligations arising out of or in relation to them) shall be governed by English law and subject to the exclusive jurisdiction of the English courts.